FREQUENTLY ASKED QUESTIONS

If you do not see your answer listed below, please contact us and we
will be very happy to answer any of the questions that you may
have.
1. WHAT DO I NEED TO GET STARTED?
You will need to contact us for an initial consultation
appointment. The first hour is free…with no obligation. During
this consultation you will help us to define your needs and
expectations. Once these have been established, we will begin
the design. 50% deposit will be collected at this time.
2. WHY DO I NEED A WEB SITE?
Securing your online presence now will ensure that you don’t get
left behind as our society is rapidly traveling toward the
Internet as the primary source of information. Although most web sites
deliver information, products and services it is just as important to deliver the
image of your company.
3. WHY SHOULD I CHOOSE TECHNICAL DESIGN
SOLUTIONS?
We are an integrity driven design studio with a high standard of
excellence. With technology changing at an almost unprecedented
rate, we have the experience and knowledge, along with an
artistic flair (An Eye for Design) to keep you ahead of the
rest. Don’t let your competitors gain
the edge in this new online business marketing arena.
4. HOW MUCH IS YOUR HOSTING?
Technical Design Solutions offers a variety of hosting packages
available to meet every budget. We also offer domain name
renewal. Hosting and Domain Name Registration is renewable
each year on the anniversary date of your web site.
5. WHAT IS WRONG WITH THE WEB SITE I ALREADY HAVE?
It could be that if you had your Web Site designed several years
ago, technology was limited and Flash Animation was just in
development. The high profile Corporate Image was much more difficult
to achieve, yet today it has become the standard. The
credibility of a quality web site can quickly determine the
first impression of your company.
6. CAN YOU DO RESTAURANT MENUS?
Yes, we do Menu design at a very affordable fee. Please
contact us to
obtain a quote for this service.
7. CAN YOU DO GRAPHIC AND PROMOTIONAL MATERIAL?
Yes, custom graphic design is our specialty.
This can include both printable and digital, as well as development of
all Promotional and Marketing materials and Consulting. Please
contact us to obtain a quote for these services.
8. WHEN WILL MY GRAPHIC OR WEB SITE DESIGN BE COMPLETED?
At various stages throughout the design process, we will have
you review your design or web site for satisfaction. We strive to have
your Web Site completed in about 6 weeks depending on the
complexity of the design. (the remaining 50% balance will be due at the time
of completion prior to web site launch)
9. WHAT HAPPENS IF I MOVE BY BUSINESS LOCATION?
Your Web Site goes with you where ever you are. The internet is
World Wide and so you will be accessible from all over the
world. We will change your business address on your web
site for free.
10. WHAT IS HOSTING?
Hosting is the service that allows your Web Site to be accessed
on the Internet and viewable to the public.
11. WHERE CAN I GET HELP WITH MY SHOPPING CART?
We are only an email or a telephone call away at anytime. Just
contact us and we will be happy to assist you. We make ourselves available for your first orders, so
that you know how the process flows.
12. WHAT 'TERMS" DO YOU OFFER?
We strive to accommodate your marketing budget.
Please talk with us so we may be able to create a plan for your design
needs.
13. IF YOU DESIGN MY WEB SITE CAN I UPDATE IT MYSELF?
Yes, we make available to you all passwords and access to the control
panel. If this is the case it could be that you will need a
Content Management Web Site that will allow you to login and
make your own updates.
If you opt for the more
conventional we site then you will need to know basic HTML. Flash
Animated Web Sites
require the appropriate skill set and software.
All source codes used to create the
design will remain the intellectual property of Technical Design
Solutions so that any modifications or duplicates can be made.
This will include Adobe Flash, Adobe Photoshop or any other
software or application that we use.
14. DO YOU REQUIRE A CONTRACT?
Yes, under normal circumstances we do have a basic contract that is signed by both parties
at the beginning of the project. This is for your
protection. However, unlike some
design firms whom you must retain services for a specified period
of time, we pride ourselves in your returning without pressure for your
continued design needs due to our exceptional value and customer satisfaction.
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